Stop Customer Churn
Before It Happens
Most SaaS teams find out a customer is leaving through a cancellation email, a missed renewal, or silence where there used to be engagement. By then, it's already too late.
ChurnBurn spots at-risk customers weeks in advance. Built for B2B SaaS teams without a data science department.
SaaS companies lose 5–7% of annual revenue to churn every year. Most of it is preventable.
What we offer
From raw data to retained customers
ChurnBurn connects to your product data, learns your customers' behaviour, and steps in before anyone cancels.
AI-Powered Predictions
Our models analyse hundreds of behavioural signals per user and surface a single, actionable risk score. Updated continuously, not in batch runs overnight.
Real-time Analytics
One dashboard shows you the health of your entire customer base at a glance: engagement trends, feature adoption, and who went quiet this week.
Smart Automations
When a customer crosses a risk threshold, ChurnBurn acts: it sends a personalised retention email, notifies your team, or triggers a custom workflow. All without you lifting a finger.
How it works
Up and running in under two days
Connect your data
Upload a CSV, send events via our REST API, or connect a native integration: Amplitude, PostHog, or Segment. You're ready in hours, not weeks.
No re-instrumentation required if you already use an analytics tool.
Get a churn score for every user
ChurnBurn assigns every user a live 0–100 churn risk score. You see who's healthy, who's drifting, and who needs attention right now.
Growth and Scale plans use a machine learning model trained on your own customer data. Starter uses a rule-based scoring model.
Act before they leave
Set a risk threshold. When a customer crosses it, ChurnBurn automatically sends a personalised retention email via your Google account, Microsoft account, or SMTP server, alerts your team, or triggers a custom workflow.
You define the rules once. ChurnBurn runs them around the clock.
Questions about setup? Talk to us →
See Plans & PricingReady to reduce customer churn?
Get up and running in under two days. Connect your data, see your at-risk users, and start automating retention. All in one place.
30-day money-back guarantee. No questions asked.
Everything included in every plan